New Launch
Premium Vintage
Frequently asked questions
WHAT IS YOUR RETURN POLICY?
We want you to love your purchase. If you're not completely satisfied, you can request a return within 7 days of delivery.
Items must be unused, unwashed, and in original condition with tags intact. Once we receive and inspect the product, your refund will be processed.
Refunds are issued to the original payment method or as store credit (as selected).
CAN I EXCHANGE MY PRODUCT?
Yes! We offer size and product exchanges within 7 days of delivery.
Exchange is subject to stock availability. If your requested size is unavailable, we will offer a refund or store credit.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
DO YOU OFFER PREPAID & COD OPTIONS?
Yes, we offer both:
- 💳 Prepaid Payments (UPI, Cards, Net Banking, Wallets)
- 💵 Cash on Delivery (COD)
We recommend prepaid orders for faster processing and priority dispatch.
WHEN WILL I RECEIVE MY ORDER?
Orders are usually processed within 24–48 hours.
Delivery timelines:
- Metro Cities: 2–4 business days
- Other Locations: 3–7 business days
Once shipped, you will receive tracking details via email/SMS.
HOW MUCH DOES SHIPPING COST?
Shipping charges are calculated at checkout based on your location.
- Free shipping may be available on prepaid orders.
- COD orders may include a ₹50/- shipping fee.
You will always see the exact shipping cost before completing your purchase.
HOW LONG DOES A REFUND TAKE?
Once your return is approved:
- Prepaid refunds: 5–7 business days
- COD refunds: Processed via bank transfer within 5–7 business days
